Tuesday, 27 February 2007

Working for The Man


Note that the word "The" in the title of this post has a capital "T", because it's "The Man", not "the Man".

In 1962, Roy Orbison recorded "Working For The Man." Wikipedia says that the song is
about a mistreated laborer. After first thinking about killing the boss, the narrator later dreams of getting revenge by marrying his daughter and inheriting the business. In the final refrain, the eponymous hook is replaced with the line, "I'm gonna be The Man."
I wonder if there's a Brittanica entry for "The Man".

Monday, 12 February 2007

"For service in English, press 1 7"

I kid you not. (That's Bell Canada, by the way.) If I were writing a novel and I made that line up, my editor would say, "Come on, Nick, that's just not plausible."

As to why you have to press 1 7 for English, my best guess is as follows. Obviously for service in French, you must have to press 1 (after all, French is Canada's other official language). I'm guessing Inuktitut is 2, and if so, I applaud Bell Canada: it's about time Canada's First-Nations peoples got their proper respect. (You can probably see where I'm going with this: Mandarin, Cantonese, Hindi, Arabic, Urdu, ... all the way up to 17.)

Enough cheap wisecracks ...

But at this point I think I'll skip the silly jokes and instead use the mention of proper respect for Canada's First-Nations peoples as an excuse to comment on what I think is perhaps Canada's greatest shame: the way native people here have been treated ever since the first contact by Europeans.

On any number of measures (perhaps the most appalling example being suicide rates, which are staggeringly high among native people), Canada's First-Nations peoples are in dire straits. I really don't know too much about all this, but what I do know is very disturbing. And I think it's time that we Canadians face up to our responsibilities.

I recognize that the problems are complex, and I certainly don't claim to know what's going to work. But I do suspect that non-aboriginal Canadians just haven't made this enough of a priority. Speaking for myself, I can say that I'm often far too busy pontificating about problems in other parts of the world (over which I generally have zero influence) to think about what I can do (and what privileges I may have to give up) to make a difference regarding the plight of Canada's First-Nations peoples. And if all this sounds just a bit precious—well, I think that's not really very important.

Friday, 9 February 2007

Pet peeves (continued): non-intuitive ballpoint pen caps

Some time ago I blogged about some of my pet peeves. There's something very therapeutic about actually writing down the things that bug you, and exactly what it is about them that is so maddening. Well, whaddaya know: I have a few more. Starting with ballpoint pens with caps whose colour doesn't match their ink.

As an aside, I wasn't sure how to spell whaddaya, and neither of the two spellcheckers I tried allowed that it is in fact a widely used word. But Google knew better: whadaya (with one d) gives 55,700 hits. But "did you mean: whaddaya?" Well — yes, because whaddaya (with two d's) gives 466,000 hits. Yay Google!

Thursday, 8 February 2007

Your call is important to us ...


Is that really true? I mean, couldn't you hire just a few more customer service representatives? 'Cause then I might feel like my call really was important. Instead, I feel like I'm being fed a line. And that irritates me. Maybe I'm too hung up on words. I mean, maybe it's just semantics.

Ok, I'm going to cut the sarcasm. Truth is, I think that notwithstanding certain rather specific situations and all things being equal (which of course they never really are) people and corporations should be as honest as possible. It seems to me that this is a rather rich blogging vein. I could probably have a whole blog devoted to the subject. There probably already are several blogs devoted to the subject!

Update 10Feb2007: Another line that really bugs me:
Please be patient as we are experiencing an unusually large call volume ...

Sunday, 4 February 2007

Mighty fine!


Went to a CD release party last night. (Ok, so this is a first for me.) It was The Mighty Popo and guests. Popo is releasing his new CD, Muhazi. It was fabulous!

Thursday, 1 February 2007

Lives before profits

Médecins Sans Frontières has a petition that is worth checking out. From their page:
Pharmaceutical company Novartis is taking the Indian government to court. If the company wins, millions of people across the globe could have their sources of affordable medicines dry up.
They go on to say that:
India produces affordable medicines that are vital to many people living in developing countries. Over half the medicines currently used for AIDS treatment in developing countries come from India and such medicines are used to treat over 80% of the 80,000 AIDS patients in Médecins Sans Frontières projects.
I recognize that the profit motive is a fundamental part of the pharmaceutical industry. But shouldn't lives come before profits?

Thursday, 25 January 2007

Independent events


News of an interesting study caught my eye today. The CBC headline was "Ontario teenagers gambling as early as age 15: survey." The study was released by the Responsible Gambling Council. Now something about the name of that organization made me uncomfortable, so I had a closer look. Their website says:
The Responsible Gambling Council (RGC) is an independent, non-profit organization exclusively focused on problem gambling prevention. Through research, the Council seeks to better understand problem gambling and ways to reduce the risks. Through information, the Council shares this knowledge. Through its awareness programs, the Council provides people with the tools to make informed choices and offers resources for those affected by problem gambling.
But where does their funding come from?
The Ontario government commits two per cent of annual slot revenue from both charity casinos and racetracks to the Ministry of Health and Long-Term Care and Ministry of Health Promotion for research, prevention and treatment of problem gambling.

RGC is funded through the Ministry of Health Promotion. We work closely with other research and prevention organizations, as well as with agencies in Ontario that provide problem gambling treatment services.
And their Board of Directors?
Tim Hurson Chair
President
Tim Hurson Enterprises

Larry Moodie Treasurer and Chair, Finance Committee
Detective Inspector
Private Practice

Wendy Rinella Chair, Strategic Directions Committee
Director, Government Relations
First Canadian Title

George Sweny Secretary
Senior Vice President, Lotteries
Ontario Lottery and Gaming

Lisa Root Chair, Nominating Committee
Team Leader
Problem Gambling Program
Niagara Alcohol & Drug Assessment Service

Dr. Colin Campbell Member
Dept. of Criminology
Douglas College

Terry Finn Member
Senior Account Manager
The Computer Media Group

Jane Holmes Member
VP Corporate Affairs
Woodbine Entertainment Group

Michael D. Lipton, Q.C. Member
Lawyer (legal counsel)
Elkind, Lipton & Jacobs

Marie Mullally Member
President/CEO
Nova Scotia Gaming

Susan Olynik Member
Vice President, Communications & Public Affairs
Manitoba Lotteries Corporation

Honourable Justice Reid Scott Member
Retired Judge

Howard Shearer Member
President
Hitachi (Canada) Ltd.

Aubrey Zidenberg Member
President
Casino Amusements Canada

Susan (Vincent) Butler Member
Past Executive Director
Ontario Problem Gambling Helpline
I guess I'm left wondering whether the membership of an organization's board of directors has any bearing on its independence.

Update 28-Jan-2007: The full report is available in PDF: Teen Gambling in Ontario: Behaviours and Perceptions Among 15 to 17 Year Olds.

From the report's Conclusions:
Gambling among 15-17 year-olds in Ontario appears to be quite pervasive, both in terms of its frequency and mentality. However, based on the results of the present survey, it appears that only a small proportion of youth gamblers (3.9%) can be classified as problem gamblers according to a standardized measure.
From the report's Methodology section:
In November 2006, the RGC commissioned Youthography, an organization that specializes in youthbased research, to administer a survey on gambling to youth 15-17 years of age in Ontario. Youthography randomly e-mailed 13,369 individuals in its database who fit this profile an invitation to complete the survey. (Individuals in this database had previously consented to receive notice for online survey research participation.) As an incentive, potential participants were told that their names would be entered into a cash draw for $1,000.

Of those individuals randomly selected to participate in the survey, 2,836 both opened the e-mail and clicked on the survey link; 2,140 then completed the survey. The absolute response rate was 16%, quite high for online surveys where the typical response rate is 3-5%.
Um ... 16%? As far as I can see, the report doesn't mention bias (except in connection with telephone surveys in one footnote), nor does it mention non-reponse.